Policy for Disputes and Chargebacks

At Upiadda, we're dedicated to giving our loyal customers the greatest service possible. We appreciate that there could be scenarios in which you need to ask for a chargeback or contest a charge. To assist you in comprehending the procedure and actions to take in such circumstances, this page describes our Dispute and Chargeback Policy.

Disputing a Charge

If you believe that a charge on your Upiadda account is incorrect or unauthorized, please follow these steps to dispute the charge.

Speak with Upiadda Support.

Contact our customer care team as soon as possible—preferably within 30 days of the charge. We may be reached at [Customer Support Phone Number] or [Customer Support Email].

Publish Details

When corresponding with our support staff, kindly supply the following details-

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How to Utilize

Details of your Upiadda account
Information about the contested transaction
Any corroborating records or proof
Look into it
Our group will look into the disagreement and try to find a swift solution.

Charge-back Inquiries

You might decide to ask for a chargeback from your payment processor if you have tried to settle a dispute with Upiadda and are not happy with the result. For a chargeback request, kindly follow these steps.

Speak with Your Provider of Payment

To begin a chargeback request, get in touch with your bank, credit card issuer, or payment processor. Usually, you have a deadline to do this, however your payment provider's regulations may have a different one.

Offer Records

You'll probably need to provide proof of the dispute to your payment processor. Have the information necessary to communicate with Upiadda's support staff, give transaction details, and have any other pertinent facts ready.

Procedure of Payment Provider

Your payment processor will review the chargeback request and decide whether to accept it or reject it.

Speak with Us

Please contact our customer service staff at [Customer Support Email] or [Customer Support Phone Number] if you have any questions or issues about our Dispute and Chargeback Policy.